A FRAMEWORK FOR E-PAYMENT AND FINES NOTIFICATION FOR TANZANIA TRAFFIC POLICE OFFENCES

Abstract

This research critically investigates the efficiency of the existing e-paying system in use by the traffic police in Tanzania, in an attempt to come up with an enhanced approach. A convergent parallel approach to a mixed-methods design was used to seek the quantitative elements of the research by carrying out an online survey of 100 participants comprising drivers, traffic police, and the Tanzania Revenue Authority. A key part of the research methodology was to seek the opinions of key experts through the use of in-depth interviews. This was done in areas of high traffic in Dar es Salaam, Arusha, Dodoma, Mbeya, and Mwanza. Results have established key weaknesses in the current system, whereby the system fails to be interoperable with the Tanzanian government system, allow real-time responses, or be user-centric. To address the challenges encountered, the research presented an innovative API-based e-payment and fines notification system that incorporates mobile and web interfaces, real-time fines allocation and payment verification, central and secured management of user and system data, and automated reporting and user-friendly interfaces that would be ideal on a global scale. Even though research on e-payment and fines notification systems had previously been conducted by the research work in order to address the discrepancies in the current system and pose an effective solution to the challenges reported by the study, the research faced some limitations. For instance, the research relied on specific urban locations and prototypes to test the system.